Books
The Post-Pandemic Law Firm (August 2021)
The Book on Law Firm Culture (April 2021)
Guidance for Law Firm Leaders: The Legal Profession in a COVID-19 World (June 2020)
Articles
What Firms Should Weigh Before Offering ALT Legal Services (quoted), Law360, October 25, 2021
Radiant Law: a Closer Look, Legal Evolution, October 14, 2021
Vaccine Mandates Still Contested Issue inside Law Offices, Courts as President Prepares Requirements (quoted), The Indiana Lawyer, September 29, 2021
Wave of Change in U.S. Legal Industry (quoted), Nikkei Financial (Japanese), September 28, 2021
Successful ALSPs and Olympians Follow These Same Principles, Legaltech News, August 16, 2021
Law Firms Can Use ALSPs to Command an Additional 30% or More Profit Margin, LawVision, July 19, 2021
Too Many Law Firms Aren't Interviewing Their Clients (quoted), The American Lawyer, May 25, 2021
The Law Firm Disrupted (quoted) The American Lawyer Magazine (print only), May 2021
Leverage ALSPs and Legaltech to Improve Work Culture, Client Service, and Your Bottom Line The Impact Lawyers, April 28, 2021
Your Clients Are Not Stupid; Stop Rate-Hiking as if You Think They Are PinHawk, April 20, 2021
BAU, Body Leasing, White Labeling: WTF? (An Abbreviated Glossary for Legal Industry Outsourcing) Legaltech News, April 13, 2021
One Global Firm Places a Bet on Insourcing (quoted), law.com, April 2, 2020
Elite Firms Deepen Ties to ALSPs in New Division of Labor (quoted), The American Lawyer, March 29, 2021
Is it Law Firm Business as Usual or Time to Take Risks? Bloomberg Law, March 9, 2021
The Business of Law PinHawk, March 1, 2021
Highlights of the 2021 ALSP Report LawVision.com, February 16, 2021
The Gig is Up and Coming Legal Evolution, February 4, 2021
Legal Industry Explores White-Labeling Alternative Services Law360, February 2, 2021
50 Shades of White Labeling Alternative Legal Service Providers law.com, January 28, 2021
Legal Tech’s Predictions for Business of Law and ALSPs in 2021 law.com, January 7, 2021
Routines are for Robots law.com, January 6, 2021
What Do You Have to Lose? In 2021, Dare Greatly. LawVision.com, January 4, 2021
Law Firms Increase Use of Alternative Legal Service Providers Legal Business World, December 18, 2020
Some ALSPs are More Secure than Most Law Firms law.com, November 24, 2020
Alternative Legal Service Providers (ALSPs) and The Art of War for Talent law.com, October 29, 2020
Captive LPOs: The Right Type of Subsidiary for Your Law Firm? law.com, September 23, 2020
What If… Chambers Ranks Law Firms Alongside ALSPs? law.com, August 20, 2020
Legal Service Providers…from Law Firms to ALSPs LawVision.com, August 3, 2020
What if….(A Possible NewLaw Talent Pipeline)? LawVision.com, July 20, 2020
COVID-19 Recovery Playbook Law.com, April 2020
Industry Activities
Judge: 2021 American Legal Technology Awards (September 2021)
Co-Organizer and Co-Moderator: 6th Annual Sandpiper Disruption & Innovation in the Delivery of Legal Services conference (February 26, 2021)
Guest Speaker: The University of Houston Law Center (Spring 2021)
Judge: 2020 American Legal Technology Awards (September 2020)
Panelist: Columbia Alumni Association Women in Law (July 2020)
